Refund and Returns Policy
Last updated: [02/07/2025]
All products purchased through Duffizi.com are digital in nature and are instantly downloadable content. Therefore, the following conditions apply:
General Conditions
As access is provided immediately upon delivery for digital products, refunds or returns cannot be processed.
However, if the product is non-functional, the file is corrupted, or the content does not match the description, you may contact our support team via the [contact page].
Conditions for a Refund Request
If the wrong product was purchased and the product has not been downloaded, your request may be considered.
If the same product was purchased multiple times, duplicate payments may be refunded.
Duffizi reserves the right to remove the product and issue a refund in the event of content sold with copyright infringement.
Process
Refund requests will be evaluated within 3 business days
If the refund is approved, the transaction will be completed within 5-10 business days.